QUALITY RESTAURANT EQUIPMENT MASTERS
Welcome to our store. We represent that to the best of our knowledge the goods are as described in the above listing. We do our very best to present items as accurately as possible based on the information that is available to us. Quality Restaurant Equipment Masters reserves the right to correct any errors or inaccuracies in any of our listings at any time. We specifically disclaim any implied warranties of title, merchantability, fitness for a particular purpose and non-infringement. Customers should satisfy themselves that any item choice made is suitable for their intended purpose or use. Please be advised we do our very best to test all of our equipment to make sure it is functioning properly when it arrives at your doorstep! Please be aware that all items are sold as-is with no-warranty.
EQUIPMENT INFORMATION
SECOND HAND ITEMS:
We stock a tremendous amount of secondhand (used) equipment. These items fall under different categories. Some items are in good shape when we receive them and require minimal cleaning and no refurbishing. Other items require dismantling and replacement of parts in addition to painting and refinishing. We always try to describe our items as best as possible, but in some cases, certain observations may be overlooked due to the amount of volume we sell. We encourage our clients to contact us before buying an item to ask as many questions as possible. An example of this may be that an item may be missing a part that is not shown in the photos. Please do not assume that the item comes with the part if it is not shown. An item may be discontinued or outdated and the factory/manufacturer may have updated that particular model. If no current specs or information is available, we will match it to the closest product.
Products listed as "Tested & Working" or in working condition are exactly that. Something like a light bulb not working or a timer bell not functioning does not affect the working condition of an item and these things may occur.
If you receive an item and you are in any way dissatisfied or have any issues, please contact us right away via any of the following methods: eBay message system, telephone (Mon-Fri, 9:00 AM – 5:30 PM, Sat 10:00 AM – 2:00 PM EST). Please keep in mind our hours of operation. Within our policies, we are always willing to make customers happy. If you do not communicate with us, we cannot help you.
Items listed as "Not Tested" or "As Is" are exactly that. We have not tested them and we do not imply that they work. What you see is what you get.
NEW ITEMS:
Inventory of new items is provided to us by the distributor. Always assume a (7) business day lead time for availability. We urge our clients to contact us for a more accurate availability with stock.
Factory / Manufacturer Spec Information & Descriptions: The information we provide in our listing(s) comes from the manufacturer via website or public advertising. We do not take responsibility for any error or misrepresentation. We recommend that our buyers contact us with technical questions.
PAYMENT & BEST OFFERS & RETURNS
PAYMENT:
We require payment within (3) days of purchasing. Payment must be paid via PayPal or credit card. If you need more time to pay, please call us and let us know. If payment and / or communication is not made within 5 days, we reserve the right to cancel the transaction and offer your item to another buyer.
BEST OFFERS:
Please be fair when making an offer, do your research in the market first, know the item worth! We will gladly to accept your offer or make counteroffer within 1 business day.
RETURNS:
USED ITEMS: We do not accept any returns.
NEW ITEMS: Please keep in mind that if you open the box or package on a new item and in any way attempt to use it, you will not be able to return it. New items are drop shipped from the factory / manufacturer / distributor and they have very strict rules about accepting a used product. They have trained people that will know if it has been used. In some cases, they will allow a return but will charge a restocking fee 30% or more.
SHIPPING INFORMATION
Every item we ship is packaged with care to ensure reliable transportation to your doorstep. Shipping and handling costs are to be paid by the buyer of each item. Our shipping quotes are based on a commercial delivery.
Please do not assume how much an item will cost to ship to you. Most items require freight; NOT FedEx, UPS, or USPS. There is a crating fee and a crating process, the item must travel hundreds to thousands of miles, and many factors go into the price of shipping. You may call or email us and we will walk you through the process and answer all of your questions. We pass our discount along to our clients. With the sheer volume of freight we ship annually, we receive a much higher discounted rate on shipping than your average non-commercial seller. This means that the price we receive from the freight companies and pass on to you is much cheaper than setting up your own shipment.
You may arrange your own shipping we will prep for shipping for a fee of $40 per standard pallet and $80 for an oversized pallet.
BUYERS RESPONSIBILITY:
It is the buyer’s responsibility to email us contact name, phone number and shipping address immediately after purchasing the item. Failure to do so could result in $75 re-consignment fee with the freight carrier. Invoices will be sent out promptly through eBay for easy payment and speedy shipping! Accurate shipping destinations and information must be provided by the buyer! Local pick-ups are available for all of our eBay listings. Michigan residents and warehouse pick-ups are subject to and must be charged 6% MI sales tax. For proper shipping quotes and charges please include with your shipping address if it is a commercial or residential delivery location and if a lift gate is needed!
SHIPPING PRACTICES:
If you are having your item shipped to a residence, please let us know as freight companies charge a separate residential delivery fee. If you are running a business out of your home, you are still classified as a residence.
Freight is generally bulky and heavy. This means that it must be lowered to the ground from the truck, which is usually 3-5 feet off of the ground. If you do not have a loading dock or a forklift at your delivery site, you will need to use the truck's lift gate to lower the item to the ground. Freight companies charge a separate fee for this service so please let us know if you do or do not require a lift gate on delivery.
INSIDE DELIVERY:
Freight Companies will not bring your item(s) inside your building. Freight deliveries are curbside only. You must have the tools and man power to uncrate your item and bring it inside. The driver is not required to provide any tools or assistance.
SHIPPING DAMAGES:
We will not be responsible for freight damages after the merchandise leaves our warehouse. Unfortunately, shipping damage is an issue among the freight industry. Even though we crate, palletize, and use protective materials on our items, we sometimes cannot control mishandling or damages that may occur while in transit. We specifically include a large shipping sticker that asks the buyer to examine the freight before accepting it.
If there is any damage, it must be indicated on the “BILL OF LADING” that the driver gives you to sign. If you do not examine the merchandise and you still sign for it, we will not be able to file a claim or hold the shipper responsible.
Freight companies are able to deny millions of dollars in damages because items were not inspected at the time of delivery and were not marked as "DAMAGED" on the bill of lading. If your item has been crated, please expect to uncrate it and inspect it before the driver has left and before you sign for it. A driver is obligated to wait. If he or she tries to rush you or you are in any way unhappy with the delivery, ask to speak to his or her dispatcher. You may also contact us for assistance.
TERMS OF SERVICE
OVERVIEW
This website is operated by Quality Restaurant Equipment Masters. Throughout the site, the terms “we”, “us” and “our” refer to Quality Restaurant Equipment Masters. Quality Restaurant Equipment Masters offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
SECTION 5 - PRODUCTS OR SERVICES (if applicable)
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
For more detail, please review our Returns Policy.
SECTION 7 - OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.
SECTION 8 - THIRD-PARTY LINKS
Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
SECTION 10 - PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.
SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
SECTION 12 - PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall Quality Restaurant Equipment Masters, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
SECTION 14 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless Quality Restaurant Equipment Masters and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
SECTION 15 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
SECTION 16 - TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
SECTION 17 - ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
SECTION 18 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of 8700 Capital St., Oak Park, MI, 48237, United States.
SECTION 19 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
SECTION 20 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at [email protected].